Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the New Siam Medicinals, LLC website, online store, products, content, and related services (collectively, the “Site”).
The Site is owned and operated by New Siam Medicinals, LLC, a Nevada limited liability company (“New Siam Medicinals,” “NSM,” “Company,” “we,” “us,” or “our”).
By accessing the Site, creating an account, placing an order, or purchasing a product through the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies incorporated into these Terms by reference.
If you do not agree with these Terms, do not use the Site or purchase products through the Site.
1. ELIGIBILITY
You must be at least 18 years of age, or the age of legal majority in your jurisdiction if higher, to purchase products from this Site.
By placing an order, you represent and warrant that you are legally capable of entering into a binding agreement and that all information you provide to us is accurate, current, and complete.
We reserve the right to refuse or cancel an order when we reasonably believe that an order violates applicable law, these Terms, our policies, or restrictions applicable to the destination of the shipment.
2. PRODUCT INFORMATION
New Siam Medicinals sells topical patch products and other health, wellness, botanical, and related products.
We make reasonable efforts to accurately display product descriptions, ingredients, quantities, packaging, photographs, specifications, and other information. Packaging, appearance, ingredients, specifications, and product availability may change from time to time.
Product images are provided for illustrative purposes and may differ slightly from the product actually received.
You are responsible for reading the complete product label, ingredient information, directions, warnings, precautions, and other information supplied with a product before using it.
3. HEALTH AND MEDICAL DISCLAIMER
Information available through the Site is provided for general informational and product-education purposes and is not intended as medical advice.
Unless expressly identified as an FDA-approved drug for a particular indication, products offered through the Site are not represented as being intended to diagnose, treat, cure, mitigate, or prevent any disease.
Information appearing on the Site should not be used as a substitute for advice, diagnosis, or treatment from a qualified healthcare professional.
Consult an appropriate healthcare professional regarding questions about your health, medications, medical conditions, pregnancy or nursing, allergies, sensitivities, or whether a particular product is appropriate for you.
If you experience an adverse reaction, discontinue use and seek appropriate medical assistance.
In the event of a medical emergency, contact emergency medical services immediately.
4. PRODUCT USE
Products must be used only in accordance with their labeling, instructions, warnings, and intended method of application.
Unless the applicable product labeling expressly provides otherwise, topical patches are intended for external use only.
Do not use a product if you are allergic or sensitive to any listed ingredient. Do not use a damaged, opened, contaminated, expired, or otherwise compromised product.
Keep products away from children and animals unless the product is expressly labeled for such use.
You assume responsibility for reviewing product ingredients and determining, in consultation with an appropriate healthcare professional when necessary, whether a product is suitable for your circumstances.
5. CANNABINOID-CONTAINING PRODUCTS
Certain New Siam Medicinals products may contain hemp-derived cannabinoids, including cannabidiol (CBD), cannabigerol (CBG), cannabinol (CBN), or other legally permitted hemp-derived constituents.
Cannabinoid laws and regulations vary among federal, state, local, and international jurisdictions and may change.
The availability of a product on the Site does not constitute a representation that the product may lawfully be purchased, possessed, transported, resold, or used in every jurisdiction.
We reserve the right to restrict products, decline orders, or prohibit shipment to particular jurisdictions when reasonably necessary for legal, regulatory, carrier, payment-processing, or business-compliance reasons.
Customers are responsible for compliance with laws applicable to their purchase, possession, resale, and use of products.
6. DRUG TESTING NOTICE
The use of hemp-derived or cannabinoid-containing products may result in a positive drug-screening result depending on the product, testing methodology, frequency of use, individual physiology, product composition, and other factors.
New Siam Medicinals does not represent or guarantee that use of any cannabinoid-containing product will not result in a positive drug test.
Individuals subject to workplace, athletic, governmental, military, transportation, probationary, or other drug-testing programs should consider this risk before using cannabinoid-containing products.
7. ORDERS AND ACCEPTANCE
Submitting an order constitutes an offer to purchase the products identified in the order.
Receipt of an electronic order confirmation does not necessarily constitute our final acceptance of an order.
We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including product availability, pricing or description errors, suspected fraud, payment authorization issues, regulatory restrictions, shipping limitations, or suspected commercial misuse.
If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method, subject to applicable law and payment-processing requirements.
8. PRICING AND PAYMENT
Prices displayed on the Site are stated in U.S. dollars unless otherwise indicated.
Prices, promotions, discounts, product availability, and shipping charges may change without prior notice, except that changes will not ordinarily affect orders already accepted by us.
Applicable sales taxes, shipping charges, handling charges, and other disclosed fees will be presented during checkout when applicable.
You authorize New Siam Medicinals and its payment-processing providers to charge the payment method submitted for your order, including applicable taxes, shipping charges, and other amounts disclosed before completion of the transaction.
We reserve the right to correct inadvertent pricing, typographical, or technical errors and, when appropriate, cancel and refund an affected transaction.
9. SALES TAX
New Siam Medicinals will collect and remit sales, use, or similar taxes where required by applicable law.
Customers purchasing products for resale may be required to provide a valid resale certificate or other documentation before tax-exempt treatment is permitted.
The customer remains responsible for taxes, duties, assessments, or similar governmental charges that are legally the customer's responsibility.
10. SHIPPING AND DELIVERY
Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms by reference.
Delivery dates and transit times are estimates unless expressly guaranteed in writing.
We are not responsible for delays attributable to carriers, weather, natural disasters, governmental actions, customs processing, inaccurate delivery information supplied by the customer, or other circumstances outside our reasonable control, subject to any rights that cannot lawfully be waived.
Customers are responsible for providing an accurate and complete shipping address.
We may restrict shipments to locations where particular products cannot reasonably or lawfully be shipped.
11. RETURNS, REFUNDS, AND DAMAGED PRODUCTS
Returns, exchanges, refunds, and damaged-product claims are governed by the New Siam Medicinals Returns & Refunds Policy, which is incorporated into these Terms by reference.
Because topical patches and similar products are personal-use goods, opened, used, or tampered-with products may not be eligible for return unless defective, damaged, incorrectly supplied, or otherwise required to be accepted under applicable law.
Nothing in these Terms eliminates consumer rights that cannot legally be waived.
12. WHOLESALE AND RESALE
Unless New Siam Medicinals has separately authorized a customer as a wholesale purchaser or reseller, purchases through the retail Site are intended for personal or end-user use.
Purchase of products does not grant authorization to act as an agent, distributor, representative, licensee, franchisee, or authorized reseller of New Siam Medicinals.
Wholesale customers, distributors, and authorized resellers may be subject to separate written agreements, pricing, minimum-order quantities, territories, brand standards, resale restrictions, and regulatory obligations.
13. NO UNAUTHORIZED PRODUCT CLAIMS
Purchasers, resellers, affiliates, and other third parties may not make false, misleading, unsubstantiated, or unauthorized representations regarding New Siam Medicinals products.
In particular, no person is authorized by New Siam Medicinals to represent that a product diagnoses, treats, cures, mitigates, or prevents a disease unless the particular representation has been expressly authorized by New Siam Medicinals and is lawful for the product.
Nothing contained on the Site authorizes a purchaser or reseller to alter product labeling or make additional regulatory, medical, therapeutic, scientific, or performance claims regarding our products.
14. ACCOUNTS AND ACCOUNT SECURITY
Certain Site functions may permit or require creation of an account.
You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
Notify us promptly if you reasonably believe that your account or payment information has been accessed or used without authorization.
We reserve the right to suspend or terminate accounts associated with fraud, misuse, violations of these Terms, or unlawful conduct.
15. PROHIBITED USE
You may not use the Site to engage in unlawful activity; commit or facilitate fraud; interfere with Site security or operation; introduce malicious software; scrape, harvest, or systematically extract Site information without authorization; impersonate another person; infringe intellectual-property rights; submit false information; circumvent geographic or product restrictions; or purchase products for an unlawful purpose.
We may restrict or terminate access to the Site for violations of this section.
16. INTELLECTUAL PROPERTY
The Site and its content, including trademarks, trade names, logos, product names, packaging, graphics, photographs, designs, text, videos, software, and other materials, are owned by or licensed to New Siam Medicinals and are protected by applicable intellectual-property laws.
No content may be copied, reproduced, republished, distributed, modified, commercially exploited, or used to create derivative works without prior written authorization, except as permitted by applicable law.
No purchase of a New Siam Medicinals product transfers any ownership interest in the Company's trademarks, trade dress, copyrighted materials, or other intellectual property.
17. THIRD-PARTY SERVICES AND LINKS
The Site may utilize or provide links to third-party services, including payment processors, shipping providers, laboratory-testing services, social-media platforms, and other websites.
Third-party services are governed by their respective terms and privacy practices.
New Siam Medicinals does not control independent third-party websites and is not responsible for their content, availability, security, or practices.
18. CERTIFICATES OF ANALYSIS AND LABORATORY INFORMATION
New Siam Medicinals may make Certificates of Analysis (“COAs”) or other laboratory information available for certain products or production batches.
Laboratory reports reflect the sample, testing methodology, laboratory procedures, detection limits, and conditions applicable to the particular test.
A COA should be interpreted according to the information and limitations contained in the report and should not be construed as a guarantee of a therapeutic outcome or as medical advice.
19. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
EXCEPT FOR WARRANTIES EXPRESSLY PROVIDED BY NEW SIAM MEDICINALS OR WARRANTIES THAT CANNOT LAWFULLY BE DISCLAIMED, NEW SIAM MEDICINALS DISCLAIMS IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT EVERY INDIVIDUAL WILL EXPERIENCE THE SAME RESULTS FROM A PRODUCT.
Nothing in this section limits warranties or consumer protections that cannot legally be excluded or waived.
20. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEW SIAM MEDICINALS AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO USE OF THE SITE OR PRODUCTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S AGGREGATE LIABILITY ARISING FROM A PARTICULAR PURCHASE WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO NEW SIAM MEDICINALS FOR THE PRODUCT GIVING RISE TO THE CLAIM.
These limitations do not apply where liability cannot legally be limited or excluded.
21. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless New Siam Medicinals and its affiliates, members, managers, officers, employees, and agents from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Site, material violation of these Terms, infringement of another person's rights, unauthorized resale or relabeling of products, or unauthorized claims made regarding New Siam Medicinals products.
22. PRIVACY
Collection and use of personal information through the Site are governed by the New Siam Medicinals Privacy Policy.
By using the Site, you acknowledge that you have had an opportunity to review that policy.
23. ELECTRONIC COMMUNICATIONS
When you transact with us electronically, you consent to receive transactional communications electronically, including order confirmations, receipts, shipping notifications, account notices, policy notices, and other communications relating to your transactions.
Marketing communications will be handled in accordance with applicable law and the choices made available to you.
You are responsible for maintaining a valid email address and accurate contact information.
24. PROMOTIONS AND DISCOUNT CODES
Promotional offers, discount codes, coupons, and other incentives may be subject to additional terms.
Unless otherwise stated, promotional offers have no cash value, may not be combined, may be restricted to particular products or customers, and may be modified or discontinued as permitted by law.
We reserve the right to reject fraudulent or unauthorized use of promotional offers.
25. SUBSCRIPTIONS AND RECURRING ORDERS
If New Siam Medicinals offers subscription or recurring-purchase programs, the material terms of the recurring transaction, including frequency, price, renewal terms, cancellation procedures, and any applicable trial or promotional period, will be disclosed separately before enrollment.
Recurring charges will not be imposed merely by acceptance of these general Terms unless the customer separately agrees to the applicable subscription or recurring-purchase terms.
26. PRODUCT AVAILABILITY
All products are subject to availability.
We may discontinue products, modify packaging, change quantities, restrict order sizes, or limit sales to particular markets when reasonably necessary.
If an ordered product becomes unavailable after an order has been placed, we may cancel the affected portion of the order and issue an appropriate refund.
27. FORCE MAJEURE
To the extent permitted by applicable law, New Siam Medicinals will not be responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, severe weather, fire, epidemic or pandemic events, labor disruptions, carrier interruptions, governmental actions, import or export restrictions, supply-chain interruptions, utility failures, cyber incidents affecting third-party infrastructure, or similar events.
28. GOVERNING LAW
Except where the law of another jurisdiction mandatorily applies, these Terms and transactions with New Siam Medicinals will be governed by the laws of the State of Nevada, without regard to conflict-of-law principles.
Nothing in these Terms deprives a consumer of protections that cannot legally be waived under applicable federal, state, or local law.
29. VENUE
Unless applicable law requires otherwise, any judicial proceeding arising from these Terms or a transaction with New Siam Medicinals shall be brought in a court of competent jurisdiction located in Clark County, Nevada, and the parties consent to personal jurisdiction and venue in those courts.
30. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed when necessary, and the remaining provisions will remain in effect.
31. NO WAIVER
Failure by New Siam Medicinals to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
32. CHANGES TO THESE TERMS
We may revise these Terms from time to time to reflect changes in our business, products, technology, policies, or applicable law.
The revised Terms will be posted on the Site with an updated “Last Updated” date.
Changes will apply prospectively unless otherwise required by law.
Your continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
33. ENTIRE AGREEMENT
These Terms, together with policies and terms expressly incorporated by reference, constitute the agreement between you and New Siam Medicinals concerning use of the Site and retail purchases through the Site.
Separate written wholesale, distributor, manufacturing, or other commercial agreements will control to the extent they expressly conflict with these Terms.
34. CONTACT INFORMATION
Questions regarding these Terms and Conditions may be directed to:
New Siam Medicinals, LLC
Las Vegas, Nevada
United States
Website: NewSiamMedicinals.com
Email: [email protected]
Telephone: 702-763-2602
NOTICE: These Terms and Conditions should be read together with the New Siam Medicinals Privacy Policy, Shipping Policy, Returns & Refunds Policy, Product/FDA Disclaimer, and any applicable Subscription Terms.
